Your Answers Right here

No — casinoscores only allows one account per person. Attempting to open multiple accounts using the same device or identical details may result in all accounts being suspended. If you already have an account and have forgotten your password, simply reset it and regain access to your existing account.

KYC (Know Your Customer) verification is a requirement under international online gaming regulations. It confirms your identity and protects your account from fraud. Typically, you just need to upload a photo of your national ID or passport. Completing KYC is mandatory for increasing withdrawal limits or claiming large jackpot winnings.

To close your account, email our support team. Make sure to withdraw any remaining balance before closing. As part of our responsible gaming commitment, we also offer the option to temporarily or permanently lock your account. For more details Responsible Gaming Visit the page.

casinoscores supports all popular payment methods in Bangladesh, including Mobile Pay, Nagad, Rocket, Upay, and bank transfer. Cryptocurrency payments are also accepted. All methods are secure and instant.

The minimum deposit at casinoscores is just ৳200 BDT, and it can be made through any mobile banking method available in Bangladesh. New users receive a special welcome bonus on their first deposit. There are no hidden charges on deposits.

Most withdrawal requests are processed within 1–4 hours. Mobile banking methods (Mobile Pay, Nagad) offer the fastest transfers. Bank transfers may take 1–2 business days. Completing your KYC verification helps speed up withdrawals even further.

casinoscores charges no fees on deposits. Withdrawals are also generally free of any platform fees. However, your bank or mobile banking provider may apply their own transfer charges — that is outside our control and governed by their own policies.

First, check whether the transaction has been confirmed in your mobile banking app. Deposits typically credit within 5 minutes. If it takes longer than 15 minutes, contact our support team with your transaction ID and we'll resolve it promptly.

New members at casinoscores receive a welcome bonus package that includes a 100% match bonus on the first deposit, along with free spins and betting credits. For full bonus terms and conditions, Terms & Conditions Visit the page.

A wagering requirement means you need to place a certain amount in bets before you can withdraw bonus funds. For example, a 30x wagering requirement on a ৳100 bonus means you must wager ৳3,000 in total. Each bonus has its own terms, so it's a good idea to read them carefully before claiming.

Logging in every day automatically adds a daily login bonus to your account. For the weekly reload bonus, depositing on Monday gets you extra rewards. You can find all these offers under the "Promotions" section of your account dashboard. VIP members enjoy even bigger and better bonuses.

Yes! casinoscores has a referral program. When someone registers using your referral link and makes their first deposit, you earn a bonus. The more referrals you bring in, the bigger your rewards. You can find your referral link in the Profile section of your account.

casinoscores offers betting on 20+ sports, including cricket, football, tennis, badminton, basketball, volleyball, and hockey. Live betting is available for all major tournaments — BPL, IPL, World Cup, Champions Trophy, and more. For details, Sports Betting visit the page.

Absolutely! casinoscores's live betting feature works entirely in real time. Odds update continuously throughout the match, and you can place a bet at any moment. Live scores, stats, and analysis are all available too. A fast internet connection will give you the best experience.

Yes, all casino games at casinoscores use internationally certified RNG technology. This means every result is completely random and cannot be manipulated by anyone. Third-party audits are conducted regularly to ensure fair play. To learn more Games Visit the page.

The minimum bet generally starts from ৳10, applicable across most games and sports markets. The maximum limit varies depending on the game or event type. VIP members typically enjoy higher betting limits. For full details on limits VIP page Go.

casinoscores takes the security of your data very seriously. We use SSL encryption, data masking, and secure servers. Your information is never sold or shared with third parties. For more details, see our Privacy Policy Read more.

Log in to your account and go to Settings > Security to enable 2FA. You can set it up via SMS or an authenticator app. Once 2FA is active, you'll need to enter an additional code each time you log in. This keeps your account significantly more secure.

If you notice an unfamiliar login or unusual transaction, change your password immediately and notify our support team. We will investigate within 24 hours and take the necessary action. You also have the option to temporarily freeze your account to protect it.

Start by checking your internet connection. Clear your browser cache and refresh the page. Try a different browser or incognito mode. If the problem persists, give our mobile app a try. For more details app page Go.

Yes, casinoscores has an app available for both Android and iOS. It's lightweight, fast, and packed with all the features you need. To download it, visit our app page Go there and click the link for your device. The APK file can be downloaded directly from the website.

A disconnection won't cancel your bet. All bet data is saved on casinoscores's servers. Once you reconnect, your session is restored automatically. However, in live casino games, if reconnection takes time, the game may continue from where it left off. Using a stable internet connection is always recommended.

casinoscores works smoothly on all modern browsers. Best performance is on Google Chrome, Mozilla Firefox, and Microsoft Edge. Keep your browser updated to the latest version. On mobile, use Chrome or Safari, or simply download our app.